Business AnalysisIntermediate 2 to 3 hours

Resolve Conflicting Requirements

Triage 4 stakeholders with contradictory requirements into a prioritised set.

The Scenario

A company is building a new customer portal. The CEO wants it live in 6 weeks. The compliance officer insists on full POPIA consent flows. Marketing wants personalised dashboards. IT says the legacy API cannot support real-time data. All four stakeholders believe their requirement is non-negotiable.

The Brief

Document all four stakeholder positions, identify the conflicts, and produce a prioritised requirements set using MoSCoW. Write a one-page stakeholder alignment memo.

Deliverables

  • A conflict matrix showing which requirements conflict and why
  • A MoSCoW-prioritised requirements list with justification for each classification
  • A stakeholder alignment memo (max 300 words) proposing the recommended path forward

Submission Guidance

The BA does not decide — the BA facilitates a decision. Your memo should present options and a recommendation, not dictate.

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