The Scenario
A mobile banking app has redesigned their money transfer flow. Before launching, the product team wants to test it with 5 users. You need to write the test plan.
The Brief
Write a complete usability test plan covering objectives, participant criteria, tasks, metrics, and the session script.
Deliverables
- Test objectives: the 3 specific questions this test will answer
- Participant criteria: who to recruit, screening questions, and incentive
- Task scenarios: 3 realistic tasks with success criteria for each
- A session script: introduction, task instructions, and post-task questions
Submission Guidance
"Test the transfer flow" is not a task. "You need to send R500 to your friend Sipho. Using this app, show me how you would do that" is a task. Be this specific.
Submit Your Work
Your submission is graded against the rubric on the right. If you pass, you get a public Badge URL you can share on LinkedIn. There is no draft save, so work offline first and paste your finished response here.