IT Asset Management
Manage the lifecycle of hardware, software, and cloud assets. Tests asset discovery, license optimization, and retirement planning.
Backup & Disaster Recovery
Plan and rehearse the recovery of an IT environment after failure. Tests 3-2-1 backup design, tabletop DR exercises, and business continuity tiering.
Cloud Fundamentals
Reason about cloud cost, migration, and architecture for South African businesses. Tests TCO comparison, lift-and-shift planning, and hybrid cloud design.
IT Compliance & Governance
Translate POPIA, ISO 27001, and audit requirements into practical IT processes. Tests data handling, gap analysis, and audit preparation.
Cybersecurity Fundamentals
Defend a small organisation from the threats it actually faces. Tests phishing awareness, vulnerability assessment, and incident response playbook design.
Database Administration & Maintenance
Ensure databases are secure, backed up, and operating efficiently. Tests database backup design, user access control, and query performance audit.
Endpoint & Device Management
Standardise, patch, and govern the laptops and phones that staff actually use. Tests asset management, patch scheduling, and BYOD/MDM policy design.
Identity & Access Management
Manage user identities, group policies, and access reviews. Tests Active Directory administration, joiner-mover-leaver processes, and least-privilege design.
Microsoft 365 Administration
Operate the productivity stack that powers most SA corporates. Tests user provisioning, SharePoint permissions, and tenant hardening.
Networking & Infrastructure
Design, troubleshoot, and document networks the way a working IT technician does. Tests subnetting, VLAN planning, troubleshooting flows, and migration design.