Choose Your Level
Pick the difficulty that matches where you are. You can come back and try a harder level later.
Beginner
WhatsApp Support Macro Suite for a Local Courier Service
Design a suite of 4 WhatsApp support macros for a local delivery business.
2 hours 3 criteria
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Intermediate
Ticket Routing Architecture for a Local Fiber Provider
Design a multi-brand CRM ticket routing system using logic gates and tags.
3 hours 3 criteria
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Advanced
SLA and Business Hours Policy Configuration for a Fintech
Formulate a multi-channel SLA policy considering public holidays and load-shedding shifts.
4 hours 4 criteria
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